eNom Criminal Subpoena Policy

eNom's Privacy Policy prohibits the release of customer or account information without express permission from the customer, except under limited circumstances such as when required to comply with law or legal process properly served on eNom or one of its affiliates.

If you seek the identity or account information of an eNom customer in connection with a criminal matter, and you are a member of the law enforcement community, you must fax, mail, or serve eNom, Inc. with a valid subpoena.

eNom reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the eNom customer information is related to the pending litigation and the underlying subpoena.

Due to the COVID-19 situation in the Greater Seattle Area, Enom employees have been encouraged to minimize work-related contact. Expect severe delays for physical mail.

Upon the receipt of a valid criminal subpoena, unless the circumstances or subpoena warrant otherwise, eNom may promptly notify the customer whose information is sought via e-mail or U.S. mail. If the circumstances do not amount to an emergency, eNom may not immediately produce the customer information sought by the subpoena and may provide the customer an opportunity to move to challenge the subpoena in court. eNom reserves the right to charge an administration fee to the customer by charging the customer's eNom account.

Except as required by an order in accordance with 18 U.S.C. §2701 et seq. issued by a court of competent jurisdiction, eNom will not produce the content of e-mail or other electronic communications. Whether or not eNom gives its customer advance notice of any such disclosure will be governed by the terms of the Order.

eNom reserves the right to modify this policy at any time in its sole discretion.